Professional Led manufacturer!
FAQs
PRODUCT & TECHNICAL
How do you ensure the heat resistance of your decorative lights?
For products like our Acrylic Flower series, we use UV-stabilized, high-grade acrylic and professional-grade LED chips with low thermal resistance. Our in-house SMT technology ensures stable current flow, preventing overheating and ensuring the material won’t yellow or deform over time.
Can you provide IES files or DIALux reports for project bidding?
Yes, as a government-supported enterprise, we provide full technical documentation including IES files, DIALux light simulations, and test reports. This helps our engineering partners win tenders with precise data.
Do your solar products work in low-sunlight areas?
Our solar street lights feature high-efficiency monocrystalline panels and Intelligent Power Management (IPM), allowing them to remain functional for 3-5 rainy days.
SHIPPING & GLOBAL LOGISTICS
Do you support “Door-to-Door” delivery in Nigeria?
Yes! With our local warehouse in Nigeria, we offer seamless logistics solutions including customs clearance and local delivery. Our local business development team can also visit your site for project consultations.
What is the lead time for customized orders?
Standard products are usually in stock. For customized OEM orders (like specific PCBA designs), our lead time is typically 15-25 days, thanks to our fully automated production lines in Guangdong and Shanxi.
How do you handle shipping costs for 40ft containers?
We work with top-tier freight forwarders to lock in competitive rates. We provide a detailed Loading Plan to maximize container space (CBM optimization), saving you 5-10% on sea freight costs.
AFTER-SALES & PARTNERSHIP
What is the “Revenue Sharing Model” for distributors?
We offer a strategic partnership program where long-term distributors can enjoy exclusive pricing, marketing subsidies, and a shared profit model based on annual sales targets.
Is it possible to visit your factory virtually?
Absolutely. We offer Live Video Tours via WhatsApp or Zoom. You can see our SMT lines, die-casting centers, and aging test rooms in real-time to verify our scale and quality.
How do you handle warranty claims for international orders?
We operate on a “Replacement First” policy. If a product fails within the warranty period, we ship replacement parts or new units with your next shipment, or provide a credit note immediately—no need to ship bulky items back to China.